Pick the package. We scope the rest.
Every package includes real human support. We look at your actual environment on a call, tell you which one fits, and quote it from there. No confusing bundles, no surprise invoices.
Bill of materials · Managed IT
IT support that fits your business.
All packages include real human support. No bots, no offshore help desks, no one who needs you to explain your own setup.
On Call
Small teams that want a real person on speed dial
Your own IT guy on speed dial. Perfect for small operations that need reliable help without the overhead of a full managed plan.
- Remote support hours included every month
- On-site visits available, 1-hour minimum
- No security package required
- No long-term commitment
Essential
A monitored environment with proactive coverage
A monitored environment with proactive coverage. We put a watchful eye on your systems so small issues get caught before they become big ones.
- BrewTech monitoring agent installed
- Remote and on-site support hours included
- Software subscription management
- Patch management not included
- 3rd-party software updates not included
- Reporting not included
Managed Desktop
Hands-off desktop management for the whole team
Everything in Essential, plus a fully managed desktop experience. Updates, patches, reporting, all handled. You focus on your business.
- Everything in Essential
- Fully managed desktop
- Patch management included
- 3rd-party software updates included
- Monthly reporting included
Break / Fix
No contractSomething broke and you need it fixed. No monthly commitment. Just call when you need us. Billed hourly in 15-minute increments, with a 1-hour minimum for on-site visits. Core Shield security package required.
Support hours included with each package vary by plan, and anything beyond them is billed at your package rate. We put the numbers in writing before you sign. Reach out directly.
Security packages
Layered protection for every threat vector.
Start with the essentials and add layers as your business grows. Security is not one-size-fits-all. We build it around what you actually need.
Core Shield
The minimum security baseline for any managed client. Covers your endpoints and your backups, the two most common points of failure when an attack hits.
BrewTech Endpoint Protection
AI-powered endpoint detection and response. Stops ransomware, malware, and fileless attacks in real time, with autonomous rollback if something gets through.
BrewTech Cloud Backup
Automated cloud backups for email, Microsoft 365, and critical business data. Point-in-time restore so a ransomware hit does not become a total loss.
BrewTech Security Training
Security awareness training and simulated phishing campaigns that turn your team from the weakest link into your first line of defense.
BrewTech Password Manager
Business-grade password vault with secure team sharing, breach monitoring, and enforced password policies across your organization.
BrewTech Email Protection
Advanced email security for Microsoft 365 and Google Workspace. Blocks phishing, malware, and business email compromise before it hits your inbox.
BrewTech Identity Protection
Identity threat detection and response that continuously monitors for compromised credentials, identity-based attacks, and account takeovers.
Security packages are scoped per seat and per device, so the shape depends on your environment. Contact us for a custom quote.
Managed AI packages
Managed AI. Three packages.
A custom AI assistant trained on your business, deployed and audited by our team. Every package covers the full discovery, build, and pilot. No long-term contract.
AI Essentials
A first assistant for a small operation
First managed AI assistant for small operations. Trained on the documents that matter most.
- Custom assistant trained on your core documents
- Up to 5 staff users
- Browser-based access for the team
- Weekly health audit by our team
- Monthly knowledge base refresh
- Standard guardrails and human handoff
AI Professional
Branded, integrated, audited every day
Branded, integrated, audited every day. The version most growing businesses land on.
- Everything in AI Essentials
- Up to 15 staff users
- Microsoft 365 and SharePoint integration
- Branded interface in your colors
- Daily quality spot-checks
- Bi-weekly knowledge base refresh
- Custom prompt library
- Priority support, monthly check-in
AI Strategic Partner
When the assistant becomes infrastructure
When the assistant becomes infrastructure. Custom integrations and dedicated engineering.
- Everything in AI Professional
- Unlimited staff users
- Custom integrations (CRM, ticketing, ERP)
- Daily audits with weekly written reports
- Continuous knowledge base refresh
- Custom workflow automations
- Dedicated account engineer
- Quarterly strategy review
Not sure which package? On a free consultation we will walk through what your team actually wastes time on and tell you which one fits, or whether this is worth doing for your business yet.
Not sure which package is right?
We will learn about your business first and tell you exactly what we would recommend. No pressure, no pitch deck.